Should an AI chatbot be your therapist?

The Canadian Mental Health Association provides the following tips for people who use chatbots in this way:

• Seek help from professionals whenever possible.
• Do your research. (Who made the app and how, has it been tested and is it developed with and by qualified mental health experts?)
• Check your privacy settings.
• Limit what you share with AI. (Change details like names and locations, delete chat history.)
• Fact-check.

At the end of March, the association released a newsletter about the increasing number of Canadians turning to AI for support, acknowledging that it can be helpful in some cases but can do more harm than good in others.

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